ESTA lance son app mobile

[Jo89]

Tout est dans le titre

Pour iOS https://apps.apple.com/us/app/esta-mobile/id1529604353

Et pour Android https://play.google.com/store/apps/deta ... s.cbp.esta

Bonne soirée

Jo

[hansolo06]

Hello je ne peux la télécharger sur mon tel et introuvable depuis l'application play store de mon tel. Quelqu'un a t'il déjà essayé?
Merci

[Franmart]

Bonjour,

Je viens de télécharger l'appli depuis mon iPhone, pas de soucis particulier avec IOS, ca fonctionne nickel, c'est quand même un plus cette application.

[rodger09]

oui ca marche sur android

dans play store, tape "ESTA Mobile"

[hansolo06]

OK c'est mon tel qui est trop vieux car il me dit impossible sur mon appli

[DahuVS]

Je n'arrive pas trouver mon autorisation qui est pourtant validée sur le site internet, l'app ne peu par trouver les demandes d'ESTA de groupe ?

[Tenou]

Je n'ai pas l'impression que tu puisses retrouver les demandes de groupe.
J'ai pu retrouver les retrouver une par une par contre.

De toute façon, l'appli ne sert pas à grande chose, puisque tu en peux pas sauvegarder tes demandes. Une fois ta demande validée, il faut re-rentrer toutes les informations, ça ne sert à rien du tout.

[teylaco]

de mon coté , demande d'ESTA pour mon mari et moi ; dans un 1er temps , autorisation pour nous deux puis 24 h plus tard je reçois un mail me disant que mon statut a changé ! Ils me demandent de payer à nouveau mon ESTA , je leur écrit pour dire que j'ai payé mais ils me répondent en m'envoyant ceci :

Thank you for contacting the Traveler Communications Center.

If you are having difficulty with your ESTA application, please see the common issues below. Please reply directly to this email if this general information does not resolve your inquiry. Please include your passport number, name, and date of birth.

ESTA Mobile App and Website
The ESTA Mobile App is now available for download on your Android or iOS device. Please visit the App Store or copy and paste the URL below into the address bar of your browser.
iOS: https://apps.apple.com/us/app/esta-mobile/id1529604353
Android: https://play.google.com/store/apps/deta ... s.cbp.esta

If you are having difficulty with the ESTA Mobile app, please use the ESTA website to submit your application and check your ESTA status: https://esta.cbp.dhs.gov/

Completing your ESTA Application
National Identity Numbers: If the ESTA application does not accept your national identification number, or if you do not have one, please enter UNKNOWN. This will allow you to complete and submit your application.

U.S. Contact Information: "Point of contact" denotes the place or person with whom you will be staying. If you are traveling to the United States and are staying with a family member, relative, or friend, please complete the required fields with his/her information. If you intend to stay at a hotel or place of business, please provide the address, telephone number, and e-mail address (if applicable) of the location as required. If you are taking a cruise, you may use the contact information for the cruise line.

If you are completing ESTA ahead of time, and do not yet have or know your travel plans, please wait to complete an application until you obtain the required information. You do not need to submit a new application if the point of contact changes. However, you should have the updated information readily available during travel as it may be requested by a CBP Officer upon your arrival at the U.S. port of entry.

ESTA Eligibility Questions
The Traveler Communications Center cannot provide any advice on specific eligibility questions or admissibility issues. You must carefully review this question and respond according to your situation.

Payment Issues
While payment issues are rare on the ESTA website, they can result from a few known causes. First, please follow the guidelines below to see if the issue may be the result of an error on your side.
1) Do not use the auto-fill option on your web browser
2) Do not 'cut and paste' to enter information.
3) Try switching to a different browser, if possible.

If you continue to experience issues submitting payment, please wait several hours and try again. The system may be experiencing a temporary outage due to routine maintenance, updates, or other technical concerns.

If you are still unable to submit payment for your ESTA after following the suggestions above, please reply to this message with your name, date of birth, and passport number, and we will do our best to assist you.

Checking your ESTA Status
To check the status of an individual or group application, print your ESTA status, verify expiration, update your application, update travel details, make a payment, or receive a payment receipt, please follow the steps below.

Individual Application: Go to the ESTA homepage (https://esta.cbp.dhs.gov/) and select "Check ESTA Status ", and then click "Check Individual Status". You will need to enter either your Passport Number, Date of Birth, and Application Number OR the Country of Citizenship, Passport Issuance Date and Passport Expiration Date.

Group Application: Go to the ESTA homepage (https://esta.cbp.dhs.gov/), select "Check ESTA Status", and then click "Check Group Status". You will need to enter Group ID, Family Name, First (Given) Name, Email Address, and Date of Birth for Group Point of Contact. If you do not know the Group ID, select the link "I do not know my Group ID" to retrieve your Group ID.

Details on the ESTA search Page must match exactly what appears in the approved ESTA record. Any variation may result in an “Expired Record" or "No Application Found" message.

Thank you again for contacting the CBP Traveler Communications Center.
NOTE: The answers provided in this forum are for general information purposes only. Utilizing this forum does not constitute Reasonable Care under Informed Compliance guidelines.

J'ai appelé mon banquier qui m'a signalé que les paiements pour ESTA ont été retirés 5 fois pour 2 demandes dont une qu'on me demande de payer à nouveau ................j'avoue de plus savoir quoi faire

[dommm063]

Salut,

Répond au mail, en précisant les ESTA concernés, les différents paiements effectués (avec preuves) et demande un remboursement.

[teylaco]

merci Domm,

Je viens encore de regarder , pas de mail et pas de changement concernant mon statut !Jai pourtant envoyé une copie du relevé bancaire prouvant que j'ai payé

Tu as raison je vais à nouveau leur écrire et demander le remboursement .